Our pieces are crafted from high-quality, ethically sourced materials, including solid gold and ethically mined gemstones. We are committed to sustainability and transparency in every creation.

Sizing guides and photo references are available on each product page to help you find the perfect fit for pendants and necklaces. If you need further assistance, our customer service team is happy to help.

Yes, we offer customization options for many of our pieces. Contact our design team to discuss your vision, and we'll work with you to create a piece that's uniquely yours.

We accept all major credit cards, PayPal, and several other payment methods listed at checkout. All transactions are securely processed for your peace of mind.

Orders can be modified or canceled within 24 hours of placement. Please contact our customer service as soon as possible to make any changes.

Shipping times vary by location and shipping method chosen. Estimated delivery times are provided at checkout.

Yes, Clés & Co. ships worldwide. Please note that international orders may be subject to additional customs fees or taxes.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's progress to your doorstep.

We accept returns within 30 days of purchase for a full refund or exchange. Items must be in original condition and packaging. Customized pieces are not eligible for return.

To start a return or exchange, please contact our customer service team with your order number and details about the item you wish to return.

The customer is responsible for return shipping costs.

Our warranty covers manufacturing defects for one year from the date of purchase. It does not cover wear and tear or damage caused by misuse.

If your jewelry needs repair, please contact our customer service team with details of the issue. We'll guide you through the repair process.

Avoid exposing your jewelry to harsh chemicals and store it in a soft, dry place. Regular cleaning with a soft cloth will keep it looking its best.

While our jewelry is designed to be durable, we recommend removing it before swimming or showering to prolong its beauty.

We use advanced encryption and security measures to protect your information. Your privacy and security are our top priorities.

Absolutely not. Clés & Co. respects your privacy. Your information will never be sold to third parties and is used solely to enhance your shopping experience with us.